Traffic.com Help

Can you send me text (SMS) traffic alerts?

Note: You must sign up for MyTraffic to use this.

To have us send SMS Alerts to your phone, you’ll need to register and verify your phone number. Sign in to http://my.traffic.com and click on my account on the top green menu bar. NOTE, you may need to sign in.

My Account


Click on contact information.

contact information


Scroll down to the Phone section and enter your phone number in the Phone 1 field.

tegister your phone number


Click on the Submit button


To create a new Text Alert for your phone, go to the Alerts page by clicking on the Alerts link.


Click on Add Alert, select the radio button next to Phone and click on Edit next to your phone number.


Make sure the radio button next to the phone number is selected, then select the radio button next to Text message. This will display the verification form.

Click on the Send verification button. This will send a four digit code to your phone. When you receive it, enter it into the form field and click the “Save” button.

Then complete the Alert Wizard.


To update an existing Alert, go to the Alerts page by clicking on the Alerts link.


Click on the EDIT button to the right of the alert.

Edit alert


Click on the EDIT link to the right of *Reports will be sent to.



Select the radio button next to Phone and and click on Edit next to your phone number.


Make sure the radio button next to the phone number is selected, then select the radio button next to Text message. This will display the verification form.

Click on the Send verification button. This will send a four digit code to your phone. When you receive it, enter it into the form field and click the “Save” button.


Click APPLY CHANGES and scroll down and click SAVE ALERT.

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